We also offer support for legacy and discontinued products. Place the device to allow for easy access when disconnecting the power cord of. The arris surfboard sb6121 has the following ports available on the back of the modem. Based on the long list of problems seen by other customers of this modem, thinks that its quite risky to buy a motorola sb6121 surfboard cable modem, as it doesnt seem to be of a good buildquality, as they call it in the industry. Cable service must be activated with an internet service provider to access the internet and other online services. When you dont have to worry about your internet speeds or complicated setup, you can really unleash your home network. This document contains the following sections, to be followed in sequence. This guide provides product overview and setup information for the sb6121. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Motorola surfboard sb5101 usb cable modem free download. Default settings of the arris sb6121 here you can find the default ip address and the predefined access data for the user interface of the sb6121 surfboard cable modem router of arris. Once the model number has been identified for the product, proceed to download the usb drivers by clicking on the link that corresponds to the product. The search youre looking for is nowhere to be found.
View and download motorola surfboard sb6121 user manual online. The modem connects to the cable provider and you can. The wifi login username password for motorola sb6121. Permits the addition of highspeed data transfer to an existing cable tv system. If internet connection issues with the sb6121 arise, troubleshooting may resolve the issue, or may provide insight as to what is causing the issue. Motorola surfboard modem sb5101 wont connect after. Helps save energy designed to limit the energy used by other products, potentially helping you reduce your carbon footprint and save money. Internet access is always at your fingertips always on and always connected. Your modem to check your firmware for motorola sb6120 sb6121. Compatible modems for windows 10 microsoft community. The sb6141 is the ideal competitive solution for the highend residential user, the small home office owner, and the medium to large business enterprise. Ethernet connects to the ethernet port on your computer.
In the bottom part of this website, you will find a manual for accessing the user. One cannot connect their computer to the internet wireless on this modem by itself. Access your surfboard cable modem to read how good the cable signal and connection is. Surfboard sb6141 is the perfect, affordable option for your home network. Motorola surfboard sb6121 user manual pdf download. Visit teksavvys online help centre tek guru will tran is here to save the day. The company develops technologies, products and services that make mobile experiences possible. Source code redistribution for the surfboard sb6120 and sb6121 joinlogin. Triband wifi 6 mesh systems delivering gigabit for the whole home. Motorola sb6121 docsis 3 modem one of the best modems for time warner customers want highbandwidth data and multimedia services. Connect the coaxial cable included to the cable outlet and to the cable connector on the rear panel of the modem. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Refer to the cable modem usb driver matrix section of this document to download the appropriate drivers cable modem usb driver matrix.
All specifications are subject to change without notice. You can use your highspeed cable modem to directly connect one computer in your home or business to the internet. Access rights manager can enable it and security admins to. You will need to know then when you get a new router, or when you reset your router. Please visit the asus usa and asus canada websites for information about locally available products. We need to know the internal ip address of your motorola sb6121 router before we can login to it. Learn about the available ports and an explanation of the status lights on an arris surfboard sb6121 cable modem. Cable service must be activated with an internet service provider to access the. The ethernet connection doesnt require a driver program. Power connects the cable modem to the power adapter. I fixed the problem and hope this can fix yours as well. Start by accessing your arris surfboard cable modem by opening your web browser and using the ip address of 192. What are some tips on upgrading motorola surfboard sb6121.
Place device to allow for easy access when disconnecting the power cord of the device from. Sb6121 vs sb6141 vs sb6183 vs sb6190 2018 arris surfboard. Connecting router smcwbr14s3n to modem sb6121 super. The sb6121 delivers your complete personal media experience, at incredible broadband speeds. The people of arris are here when you need us, and were ready to provide the information. You can look at it from across the room and see two steady. Once open it should show you the default page the status page.
Motorola arris sb6141 surfboard 6141 modem connection dropping fix. How to access your arris surfboard cable to modem to check. Whether youre looking for a replacement battery or a manual for a discontinued arris product, chances are you can find it on our consumer support site. Modem motorola surfboard sb6121 installation manual 28 pages. Consumers motorola surfboard cable modem usb drivers. Find the default login, username, password, and ip address for your arris sb6121 router. Modems free delivery possible on eligible purchases.
What is the basic installation process for my surfboard sb6121 cable modem. The company develops technologies, products and services that make mobile experiences. Arris portfolio includes communications infrastructure, enterprise mobility solutions, digital settops, cable modems, mobile phones and bluetooth accessories. The motorola sb6121s colored graphicalicon led indicators are much easier to identify and read from a distance than the dlinks closely spaced row of identical yellowgreen leds. Products certified by the federal communications commission and industry canada will be distributed in the united states and canada. These popular modems have several later modems and the sb5100 docsis 2 modem is indicative of what you may find in any of the surfboard line. We recently purchased a motorola surfboard sb6121 modem and.
Arris is known around the world for innovation in communications. Try to access another page or to search for something else in the search box below. Arris surfboard sb6121 vs sb6141 vs sb6183 vs sb6190 updated 2018 march 15, 2018. So you can add more products as you need them to make your network grow as your needs do. It was a surprise to me when i plugged it in and immediately had internet access. If you are reading this, you probably have purchased a new motorola sb6141 surfboard modem white model and it has started to drop its connection and keeps rebooting.
Motorola surfboard modem access the motorola surfboard cable modems have been a mainstay for internet connections and perform very well. Typically, firmware for modems are updated as needed by the service providers comcast, time warner, etc. Motorola surfboard modem sb5101 wont connect after loading win 7 os i had win xp 32 bit and have now upgraded to win 7 64 bit i have a 64 bit processer now my computer wont connect to my modem motorola surfboard sb5101 even though a combatibility check here said it should be ok. Motorola arris sb6141 surfboard 6141 modem connection. If you can not get logged in to your router, here a few possible solutions you can try. Find your routers internal ip address how to update router firmware. The sb6121 features a 10100baset ethernet rj45 port, as well as intuitive, easytoread frontpanel operational status leds. Steps to access your arris surfboard modem and check signal levels to troubleshoot your connection. Motorola surfboard sb6121 is a very popular option at the bottom of the price range. Modem motorola sb6121 quick reference manual 5 pages. How she manages to live without ethernet drivers is an entirely different subject. You too may face one of the problems mentioned above, and may have to return the modem. Sb6141 cant access modem config manager time warner. We delete comments that violate our policy, which we encourage you to read.
Modem motorola surfboard docsis sb6120 user manual 40 pages. Plug in the power cord to an electrical outlet and to the power port on the rear panel of the modem. Connect the ethernet cable included to the ethernet port on the. How to access your motorola surfboard modem and understand.
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